Frequently Asked Questions
Payment Options
We want you to feel safe when shopping with us. Our payment gateway supports multiple payment methods, including debit and credit cards, Apple Pay and Google Pay, making it safe and convenient for customer to pay using their devices.
Deliveries
No, we do not deliver outside the borders of South Africa.
All our orders are delivered at a flat rate of R99 per order and delivered in 3-5 working days.
You are welcome to collect your order from us directly with prior arrangement. Please contact us at sales@faraocollection.co.za to arrange a collection.
Returns
You may exchange any products purchased from us in their new, unopened condition within 7 days of delivery for a different item of the same price, or a full refund. Please read more about our returns policy here